Privacy Policy

01. Introduction:

Phoenixnest India Pvt. Ltd. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, ReraSpace.com, or interact with us through inquiry forms, chat widgets, or social media ads.

02. Information We Collect:

We may collect the following information:
a) Personal Information (from users who submit inquiries or create an account)
- Name
- Email Address
- Phone number
- City or location of interest
- Preferences related to property types or budgets

b) Automatically Collected Data:
- IP address
- Device/browser type
- Pages visited
- Time spent on the site
- Referring websites or ad campaigns (e.g., Facebook, Google Ads)

This is collected using tools like Google Analytics and Facebook Pixel.

03. How We Use Your Information:

We use your data to:
- Respond to your property inquiries
- Help you shortlist and track properties
- Understand user behavior and improve the website
- Customize ads and content based on your interests
- Contact you via phone, SMS, email, or WhatsApp (if you've submitted an inquiry)

Note: We do not sell or rent your personal information to third parties.

04. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies for:
- Website performance & analytics (Google Analytics)
- Marketing and re-targeting (Facebook Pixel)
- Session management (to save shortlisted properties)

You can manage cookie preferences through your browser settings. For details, please see our Cookie Policy page.

05. Data Sharing & Disclosure:

We do not share your data with developers, builders, or any third party without your explicit interest or consent. However, we may disclose information:
- To comply with legal obligations
- To prevent fraud or misuse of the website
- To service providers (like CRM or analytics tools) under strict confidentiality

06. Security If Your Information:

We implement standard industry practices to safeguard your personal data, including SSL encryption and secure internal access controls. However, no method of online transmission or storage is 100% secure.

07. Your Rights:

Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Withdraw consent for communication
- Object to the processing of your data

To know more about these rights, please write to us on info@reraspace.com.

08. Retention Of Data:

We retain your information for as long as necessary to fulfill the purpose for which it was collected or as required by law. If you request account deletion, we will delete your personal data unless required to retain it by legal obligations.

09. Children's Privacy:

This website is not intended for children under the age of 18. We do not knowingly collect personal data from minors.

10. International Visitors:

While we do not actively target international users, visitors from outside India should be aware that your information may be stored and processed by us.

11. Updates To This Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the site constitutes your agreement to the updated terms.

12. Contact Information:

If you have questions or concerns about this Privacy Policy or your data, you may contact us at:
Email: info@reraspace.com
Address: 406, Supreme HQ, Baner - 411045
Phone: +91 9991 4441 91